wireless network

[truenorth]

Wireless network is not connecting for the first time - unable to connect Viessmann 6216.  Network is not listed on my device, on iphone13. Any way to setup manually or other suggestions? Device is iphone13.

[CustomerCareChris]

Hello truenorth,

in this community we can only support devices sold and operated in Germany since we have no access to devices and accounts located outside of Germany.

Please contact your regional service via mail, you can find the address on the Viessmann homepage of your country under "Contact".

Best regards,

Chris - Customer Care Team