Time window problem when banning.

[nerixs]

Hello,

There seems to be a bug in a ban.
The ban seems to be for 24 hours and any request to Viessmann during the ban extends it by 24 hours.
On the Viessmann community, there is one person banned for 2 days and another for 60 hours.

https://www.viessmann-community.com/t5/Konnektivitaet/Q-amp-A-Viessmann-API/m-p/181194/emcs_t/S2h8ZW... 

Can you verify that?
Regards

[MichaelHanna]

Hello @nerixs ,

I replied to this issue in the thread you mentioned. For completeness, let me also add it here.

We have checked with our development team and did testing on the mentioned issue, but could not find any bugs on the logic. After reaching limits, requests are not counted at all so they can’t lead to extending ban.

If the issue still occurs on your side, please contact me directly via PM and provide us with steps for reproducing the issue, as well as your user id (login name) and your client id (API key) to remove the >24h ban.

Best,

Michael